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13-Sep-2017

 

HOW OUTSOURCING CAN GROW YOUR BUSINESS - FREE GUIDE

Do you want to know how outsourcing can increase your profits and your market share? In this FREE GUIDE you'll learn how outsourcing

  • Saves you money
  • Reduces risk 
  • Can be your fastest route to market
  • Grows your business

Get Your Free Guide Here

 

 

See our work in action


  • Leading digital network provider

    Improved customer satisfaction ratings by 45% and reduced Year on Year customer churn by 23%

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  • Pan-European Telecommunications Company

    Sales & service support across all inbound and outbound channels for major new product introduction Over 100 agents and infrastructures with an intensive 4 week training journey Compressed timeframe from announcement to launch

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  • Nationwide mobile phone services provider

    Increased sales lead generation productivity by 68% YoY

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  • National electricity provider

    Targeted service levels consistently achieved 87% of the time (increased from 72% one year previously)

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  • Leading national animal welfare charity

    In 2014 the number of new donors signing up following a campaign increased by an average of 56% versus similar campaigns in 2013

    read more
  • On-line Golf Holiday Company

    Improved first call resolution rates and reduced the number of internal transfers by 45%

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  • Hardware and Homeware retailer

    Increased on-line conversion rates by 17%

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  • Leading regional credit union

    Advanced campaign management capabilities and outbound functionality to increase the company’s account recovery rates

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  • National Insurance Group

    Reduction in costs and complexity by integrating disparate contact point solutions into one reporting system

    read more
  • Leading digital media provider

    Service successfully rolled out and ramped up within 6 weeks of recruitment process starting (5 weeks ahead of target)

    read more